FAQ
Q: What types of marine products do you offer?
A: We offer a wide range of marine products including navigation systems, safety equipment, lighting solutions, apparel, and accessories designed for both recreational and professional use.
Q: How do I place an order?
Orders can be placed directly through our website. Just add the desired products to your cart, proceed to checkout, and follow the instructions to complete your purchase.
Q: How can I track my order?
A: Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order through our website or the carrier’s website.
Q: What is your return policy?
A: We accept returns within 30 days of purchase, provided the products are unused, in their original packaging, and in the same condition that they were received.
Q: How and when will I receive my refund?
A: Refunds are processed within a few days of receiving the returned item. The money will be refunded to the original method of payment used during the purchase.
Q: What payment methods do you accept?
A: We accept various payment methods including credit cards (Visa, MasterCard, American Express), and other digital wallets.
Q: Is it possible to cancel or modify my order after it's been placed?
A: To cancel or modify your order, please contact us immediately. If the order hasn't been shipped yet, we can process cancellations and modifications. Once shipped, the order becomes subject to our return policy.
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